MCO Consultants Inc. is a HR Consulting and Recruiting firm based in Saint John, New Brunswick, Canada, dedicated to providing evidence-based HR and Recruitment services to small to medium sized businesses, and nonprofit organizations in Canada, with a focus on Atlantic Canada and the Maritimes.

Job purpose

Duties and responsibilities

• Product Stocking and Merchandising

  • Replenish stock on shelves and racks to maintain adequate product levels and attractive displays.
  • Organize shelves, racks, and bins by following merchandising guidelines and store layout plans.
  • Assist in setting up promotional displays and seasonal changes as required by store management.

  Inventory Management

  • Monitor inventory levels and communicate shortages or low-stock items to management.
  • Conduct periodic inventory counts to maintain accurate records and ensure inventory control.
  • Receive and unpack incoming stock shipments and check for damage or discrepancies against invoices or orders.

  Store Organization and Cleanliness

  • Ensure aisles, shelves, and work areas are clean, organized, and free of clutter.
  • Regularly inspect displays and shelves for items that need rotation, such as perishable products, and remove expired items as necessary.
  • Assist with general housekeeping tasks, including sweeping, mopping, and removing packaging waste.

  Customer Assistance

  • Greet customers courteously, offer assistance when needed, and provide general store or product information.
  • Direct customers to specific products or departments as requested.
  • Report customer inquiries or feedback to management for follow-up.

  Safety and Compliance

  • Follow all store policies and procedures, including health and safety regulations.
  • Properly handle equipment (such as pallet jacks, carts, and ladders) and report any damaged or faulty equipment.
  • Be aware of emergency procedures and store security protocols and act promptly if necessary.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail or stocking experience is an asset but not required; on-the-job training provided.
• Basic knowledge of inventory and stocking processes.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong work ethic, reliability, and punctuality.
• Comfortable working in a physically demanding role, with the ability to lift, carry, and move stock as needed.

Competency and Skill Requirements

• Attention to Detail – Ensures shelves are well-stocked, organized, and meet store display standards.
• Time Management – Efficiently manages time to complete stocking tasks while maintaining product organization and display.
• Communication Skills – Communicates effectively with store management and team members about stock needs and other relevant information.
• Customer Service Orientation – Approaches customers courteously, providing assistance and enhancing their shopping experience.
• Physical Stamina – Comfortable with standing, walking, lifting (up to 50 lbs), and bending throughout the shift.
• Problem Solving – Ability to resolve minor issues independently, such as reorganizing stock or assisting customers with basic questions.

Working conditions / Physical requirements

• Availability to work flexible hours, including evenings, weekends, and holidays
• Ability to stand and walk for extended periods
• Ability to stand for long periods, lift up to 50 lbs, bending throughout the shift, and handle the physical demands of a fast-paced environment.